Privacy Policy

Falco & Sons prioritizes protecting your private information. This policy describes how we collect and use data when you visit our website or use our services.

Personal Information Collection

We collect personally identifiable information when you voluntarily provide it through our contact forms, including:

• Full name • Email address • Phone number • Service or project type of interest • Message describing your needs • SMS/text messaging consent preference

Use of Personal Information

We use the information you provide through our contact forms to respond to your inquiries about home remodeling services, provide project estimates, and follow up on your service requests.

SMS/Text Messaging

Our contact forms include an option to consent to SMS/text messaging communications from Falco & Sons. By providing your phone number and checking the SMS consent box, you agree to receive text messages from Falco & Sons, including messages sent by auto dialer.

• Consent to receive SMS is entirely optional and is not a condition of purchase or receiving our services • Message and data rates may apply; message frequency varies • You may opt out at any time by replying STOP to any text message • For assistance, reply HELP to any message

Third-Party Information Sharing

Falco & Sons does not sell, rent, or lease customer lists to third parties. We share your information only with trusted service providers necessary to respond to your inquiries and deliver our services:

• SendGrid (by Twilio) — Our email delivery service that transmits form submissions and responses to our team • Netlify — Our website hosting platform

All third parties are required to maintain confidentiality and may not use your information for any purpose other than providing these services.

We may disclose your personal information without notice when required to do so by law or when necessary to protect the rights, property, or safety of Falco & Sons, our users, or the public.

Security Measures

Your personal information is protected using HTTPS/TLS encryption for sensitive data transmission. While we strive to use commercially acceptable means to protect your data, no method of Internet transmission is guaranteed to be 100% secure.

Children Under Thirteen

Falco & Sons does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must ask your parent or guardian for permission before using this website.

External Data Storage

Your form submission data is processed and stored by SendGrid (by Twilio) for email delivery and by Netlify for website hosting. These services maintain industry-standard security practices to protect your information.

Policy Changes

Falco & Sons reserves the right to modify this privacy policy at any time. We will notify you of significant changes via email or a prominent notice on our website.

Contact Information

If you have questions about this privacy policy, please contact us:

Email: privacy@falcoandsons.com Phone: (555) 123-4567 Address: 123 Main Street, Anytown, USA